The system ensures all pre-rental checks are documented, while customer information, rental history, and required documents are centrally maintained for quick access and smooth onboarding. Once the rental is active, vehicle usage is tracked, and any traffic violations or extra charges, such as damages or excess usage, are automatically recorded. 

At the time of return, the system facilitates postrental inspections and final invoicing, including any additional costs. With integrated customer and vehicle management, this setup ensures operational efficiency, real-time visibility, and a seamless experience for both the rental provider and the customer.

Button

• Customer Management 

The customer management process begins by adding a new customer to the system, followed by verifying their personal and contact details for accuracy. The system then checks whether the customer appears on any blacklist for security or compliance reasons. Once verified, the customer registration is approved, allowing rental contracts to be initiated. 

The system continuously monitors the customer's rental history, making it easier to assess trust and preferences. Finally, detailed reports can be generated to review individual customer performance, rental frequency, and overall engagement. 

• Traffic Violations 

The system efficiently manages traffic violations that occur during the rental period by logging any fines or penalties associated with the rented vehicle. These violations, such as speeding, red-light jumping, or illegal parking, are verified and linked to the active rental contract. 

Additionally, the platform can be integrated with the official government traffic systems of any country, allowing real-time syncing of violation data and automatic fine updates. This ensures transparency, accountability, and smooth penalty recovery from the responsible customer. 

• Vehicle Maintenance and Replacement

The vehicle maintenance process begins once a vehicle is either due for a routine inspection or has been reported with issues.

The first step involves identifying the vehicle for maintenance, triggered by either a scheduled check or a reported problem. A comprehensive quality inspection is then conducted to assess the vehicle’s condition. At this decision point, if the car is found to be damaged or in need of service, the process proceeds to the maintenance workflow. If not, the vehicle's status is simply monitored for future review.

In the maintenance workflow, service or repair tasks are initiated based on the inspection findings. A maintenance order is officially created in the system to document the service requirements. The maintenance task is then assigned to the responsible mechanic or team. Following this, the total cost involved in the repair or service is estimated. Once the work is completed, a detailed maintenance report is generated, capturing all relevant service details, associated costs, and technical observations.

At the final decision point, if the repair or service is confirmed as completed, the vehicle’s service status is updated in the fleet inventory, thus concluding the process. If not, the vehicle may either undergo replacement or be marked as inactive if deemed unfit for further use.